top of page

Accessibility Statement

Effective date: November 9, 2025

Business: HAWK CYCLERY, LLC. (“Hawk Cyclery”, “we”, “us”)

Address: 830-13 A1A North #510, Ponte Vedra Beach, FL 32082, USA

Email: support@hawkcyclery.com · Phone: +1 (904) 273-7275

 

 

Our commitment

 

We want everyone to browse, shop, and get support on our site with ease. We aim to conform to the Web Content Accessibility Guidelines (WCAG) Level AA and continuously improve based on user feedback and new standards. 

 

 

Standard we follow

 

We design and test against WCAG 2.2 AA (and maintain backward compatibility with 2.1), the international benchmark for web accessibility covering perceivable, operable, understandable, and robust content. 

 

 

Legal context (U.S.)

 

Our retail website is a place of public accommodation and we strive to provide equal access consistent with the Americans with Disabilities Act (ADA) Title III and the U.S. Department of Justice’s web accessibility guidance. 

 

 

Measures we take

 

  • Integrate accessibility into design reviews, code standards, and content workflows.

  • Provide text alternatives for non-text content; use semantic HTML and ARIA where appropriate.

  • Ensure keyboard access (no keyboard traps), visible focus states, logical tab order, and skip-links.

  • Maintain color contrast, responsive layouts, and reflow without loss of content.

  • Label form fields, group controls, associate errors with inputs, and provide clear instructions.

  • Caption/transcribe multimedia we publish and avoid flashing content that could trigger seizures.

  • Regular audits (automated + manual) and remediation tracking.

 

Reference resources used in our process: WCAG 2.2 and W3C’s How to Meet WCAG quick reference. 

 

 

Compatibility

 

Our site is designed to work with:

 

  • Current and previous major versions of Chrome, Edge, Firefox, and Safari.

  • Screen readers such as NVDA, JAWS, VoiceOver; and common screen magnifiers.

  • Devices ranging from 320px-wide phones to large desktop displays.

 

 

Technical specifications

 

Accessibility relies on HTML, WAI-ARIA, CSS, and JavaScript. These are essential for proper interaction with assistive technologies when implemented per W3C guidance. 

 

 

Assessment & testing

 

We evaluate accessibility using:

 

  • Automated checks (WCAG rulesets).

  • Manual testing with keyboard-only navigation and screen readers.

  • Content QA for alt text, headings, link purpose, and form labels.

  • Periodic reviews against WCAG 2.2 AA success criteria. 

 

 

Third-party content & apps

 

Some features (e.g., payment gateways, embedded maps, shipping trackers, review widgets) are provided by third parties. While we choose vendors that state WCAG conformance, they may not fully meet the same level on every page or update. We monitor issues and work with vendors to improve accessibility.

 

 

Known limitations & roadmap

 

If you encounter any of the following, please tell us so we can fix it quickly:

 

  • Missing captions/transcripts on older videos.

  • Occasional low-contrast images uploaded by users (e.g., customer reviews).

    Planned improvements: expand caption coverage; further refine focus management in dynamic components; improve error summaries on long forms.

 

 

Feedback & accessible alternatives

 

If you need an accessible alternative format (e.g., large print, tagged PDF) or assistance with any page or order, contact us and include the page URL and the assistive technology you use. We aim to respond within 2 business days and, where feasible, provide a resolution or equivalent service in that period.

 

 

If you believe our site does not comply with applicable accessibility requirements, you may also consult the DOJ’s ADA web guidance for information about accessibility and rights. 

 

 

Statement preparation

 

This statement follows the structure recommended by the W3C Web Accessibility Initiative and will be reviewed at least twice per year or after major site releases. 

Our Clients

bottom of page